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full time Technical Support Analyst - Freshers

at Patni Computer Systems Ltd in Delhi, Delhi/NCR




Experience : 0 Years

Location : Delhi, Delhi/NCR

Education : UG - Any Graduate - Any Specialization,Graduation Not Required

PG - Any PG Course - Any Specialization,Post Graduation Not Required

Industry Type : BPO/ITES /CRM/Transcription

Functional Area : ITES/BPO/KPO, Customer Service, Ops.

Job Description

Provide first-level support on basic operational or maintenance of personal computers and /or peripherals using available tools.

Guide customer troubleshooting efforts to identify products that have Customer Issues and issue service calls in accordance with guidelines.

Escalate problems when unable to resolve customer issues.

If interested kindly walk in for the interview at the below mention address from 18th May till 21st May 09 between 12-3 PM.

Venue

Patni Computer Systems Ltd
C-28,
Sector-58,
Noida-201301
UP

Desired Candidate Profile

Candidates applying for this job should be willing to work in the NIGHT SHIFTS.

SKILLS REQUIRED FOR THE JOB:

1. Excellent Communication Skills in English is a must.
2. Good knowledge in computer Hardware and Windows Operating systems.

Keywords : TSE, TSA, Technical Support, Analyst, TSO


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Published at 18-05-2009
Viewed: 110 times