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Dell Gurgaon- Technical Support (voice) Openings- Walk In Interviews
at Vipul Tech Square in Delhi, Delhi/NCR, Gurgaon
Dell Gurgaon- Technical Support (voice) Openings- Walk In Interviews
Experience : 0 - 3 Years
Location : Delhi, Delhi/NCR, Gurgaon
Education : UG - Any Graduate - Any Specialization
PG - Any PG Course - Any Specialization,Post Graduation Not Required
Industry Type : BPO/ITES /CRM/Transcription
Functional Area : ITES/BPO/KPO, Customer Service, Ops.
Job Description
•Provide first-level technical Support on basic operational or maintenance of personal computers and /or peripherals using available tools.
•Guide customer troubleshooting efforts to identify products that have Customer Issues and issue service calls in accordance with guidelines.
•Escalate problems when unable to resolve customer issues.
•Log and sufficiently document all contacts with customers in designated tools.
WALK IN INTERVIEWS: MONDAY TO FRIDAY (11am to 5pm)
Please carry a caopy of your CV and photograph.
Address:
Dell International Services India Private Limited
Sector 43
Vipul Tech Square
Opposite Central Park Condominiums
Gurgaon-122002
Desired Candidate Profile
Bachelor Degree,
Undergraduate candidates need to have one year of international call center experience
Diploma Courses (post 10+2 with 1 year international call center experience);
Engineering Graduates need to have 3 months of international call center experience
1. Basics of Computers including Operating Systems, hardware and internet .
2. Basic PC Hardware / A+ Certification / MCDST Certification 90 days will be added advantage
Exposure to technical support trouble shooting in international call centers will be an added advantage.
WALK IN INTERVIEWS: MONDAY TO FRIDAY (11am to 5pm)
Please carry a caopy of your CV and photograph.
Address:
Dell International Services India Private Limited
Sector 43
Vipul Tech Square
Opposite Central Park Condominiums
Gurgaon-122002
Keywords : Technical Support, Tech support, Hardware support, Technical Support Officer, Technical Support Executive, Technical Support Representative
Experience : 0 - 3 Years
Location : Delhi, Delhi/NCR, Gurgaon
Education : UG - Any Graduate - Any Specialization
PG - Any PG Course - Any Specialization,Post Graduation Not Required
Industry Type : BPO/ITES /CRM/Transcription
Functional Area : ITES/BPO/KPO, Customer Service, Ops.
Job Description
•Provide first-level technical Support on basic operational or maintenance of personal computers and /or peripherals using available tools.
•Guide customer troubleshooting efforts to identify products that have Customer Issues and issue service calls in accordance with guidelines.
•Escalate problems when unable to resolve customer issues.
•Log and sufficiently document all contacts with customers in designated tools.
WALK IN INTERVIEWS: MONDAY TO FRIDAY (11am to 5pm)
Please carry a caopy of your CV and photograph.
Address:
Dell International Services India Private Limited
Sector 43
Vipul Tech Square
Opposite Central Park Condominiums
Gurgaon-122002
Desired Candidate Profile
Bachelor Degree,
Undergraduate candidates need to have one year of international call center experience
Diploma Courses (post 10+2 with 1 year international call center experience);
Engineering Graduates need to have 3 months of international call center experience
1. Basics of Computers including Operating Systems, hardware and internet .
2. Basic PC Hardware / A+ Certification / MCDST Certification 90 days will be added advantage
Exposure to technical support trouble shooting in international call centers will be an added advantage.
WALK IN INTERVIEWS: MONDAY TO FRIDAY (11am to 5pm)
Please carry a caopy of your CV and photograph.
Address:
Dell International Services India Private Limited
Sector 43
Vipul Tech Square
Opposite Central Park Condominiums
Gurgaon-122002
Keywords : Technical Support, Tech support, Hardware support, Technical Support Officer, Technical Support Executive, Technical Support Representative
Published at 30-03-2009
Viewed: 1251 times
Viewed: 1251 times